Case Study
STICPAY
A digital payment platform that brings multi currency wallets, transfers and merchant payments into one connected experience.
- 7 MonthsDelivery Timeline
- 14 MembersProject Team
- 3 PlatformsConnected Interfaces
Project Overview
STICPAY is a digital payment platform built around a multi currency e wallet, international transfers and online merchant payments. The product supports individual users who need to manage funds and make payments, as well as businesses that need an integrated payment option for their customers. Techanic Infotech worked across the customer experience, wallet management, transaction workflows and administrative controls to create a consistent digital product across mobile and web. STICPAY supports users across international markets and provides access to multiple payment methods and currencies, making clear account information and dependable transaction flows important parts of the product experience.
Project Idea
The project focused on making international digital payments easier to manage through one connected wallet experience. STICPAY needed a product structure that could support deposits, withdrawals, transfers, currency management and merchant payments without making everyday financial actions difficult to navigate.
Digital payment users often move between different currencies, payment methods and transaction types. Without a clear wallet structure, users can struggle to understand balances, fees, transaction status and available payment routes. Businesses also need reliable payment processing and a clear view of incoming activity.
Techanic Infotech organised the experience around a central wallet and connected transaction workflows. Users could manage currency balances, move funds, review transaction activity and access payment services from one account. Merchant workflows were structured separately so business users could manage their payment requirements without adding complexity to the personal wallet experience. STICPAY currently supports a broad range of payment methods and international markets.
The product principle focused on clarity, security and control. Financial applications need users to understand what is happening before they confirm a transaction. The interface therefore gives priority to balances, transaction details, verification steps, payment status and account controls while keeping frequent actions easy to reach.
Challenges
The platform had to support users with very different payment behaviours. A new customer might only need to deposit funds and make a first transfer, while an experienced user could manage several currency balances and use the wallet for international payments. The experience needed to guide first time users while keeping frequent financial actions efficient for returning customers.
Currency and payment method management created another layer of complexity. A single account can involve different currencies, deposit methods, withdrawals and internal transfers. The product needed to show the right balance and transaction information for each action while avoiding unnecessary confusion. STICPAY supports more than 60 currencies and a broad range of global payment methods, making clear financial information especially important.
Transaction performance and account security were also important across high activity periods. Users expect payment actions to respond quickly, but financial workflows also require verification, status handling and accurate transaction records. Techanic Infotech structured the application so wallet updates, transaction history, notifications and account controls remained consistent across mobile and web experiences.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Project Discovery and Planning | Mapped wallet workflows, defined user roles, documented payment journeys, reviewed transaction states and prioritised core financial actions | Month 1 | Business Analyst and Project Manager |
| UI UX Design | Designed wallet screens, currency views, transfer journeys, payment confirmations and administration dashboard interactions | Month 2 | UI UX Designer and Product Designer |
| Core Development | Built mobile interfaces, backend services, wallet management, transaction workflows, account controls and administration features | Month 3 to 5 | Flutter Developer and Backend Developer |
| Integrations and Testing | Connected payment services, verification flows and cloud infrastructure, then tested transaction states, account access and failure handling | Month 6 | QA Engineer and DevOps Engineer |
| Launch and Optimization | Prepared production environments, reviewed transaction behaviour, resolved launch issues and refined wallet and payment workflows | Month 7 | Project Manager and DevOps Engineer |
Project Features
The product was designed around the financial actions users perform most often, from managing balances to making international payments. Each workflow keeps important transaction information visible while shared account data helps maintain consistency across customer, merchant and administrative experiences.
Wallet Signup and Profile
Users can create accounts, complete profile information, manage account details and access verification related settings from one central financial profile.
Multi Currency Payments
Users can manage multiple currency balances, select available payment methods and make supported payments without maintaining separate accounts for each currency.
Transaction Tracking
Customers can review transaction status, payment details and account activity, giving them a clear record of completed, pending and unsuccessful financial actions.
Transfer Management
Users can send and receive funds through supported transfer routes while viewing recipient details, currency information and confirmation steps before completing transactions.
Merchant Dashboard
Merchant users can manage payment activity, review transaction information and access business account controls through a dedicated workspace designed for operational clarity.
Transaction History and Repeat Payments
Users can review previous transactions and reuse relevant payment information where supported, reducing repeated entry for familiar financial activities.
Results
Techanic Infotech delivered a connected digital payment experience across mobile and web, bringing wallet management, transaction workflows, account controls and payment activity into one structured product. The platform supports both individual and merchant use cases, reflecting STICPAY's wider e wallet and business payment model.
Operationally, the product gives users a clearer way to manage balances, transactions and payment actions from one account. The underlying experience was structured to handle different transaction states and payment routes without requiring users to understand the complexity behind each financial operation.
For customers, the main improvement was visibility. Wallet balances, currency information, transaction history and payment status are organised around the action being performed. Merchant users receive a separate business focused experience, helping keep commercial payment activity distinct from personal account management.
The platform also provides a foundation for continued payment expansion. STICPAY can introduce additional payment methods, supported currencies and business services within the existing product structure rather than creating a separate customer experience for every new financial capability. Its current service already spans multiple currencies and payment methods across international markets.
Development Process
Explore
- Digital payment behaviour
- Wallet management needs
- Merchant payment workflows
- Wallet journey mapping
- Transfer flow planning
- Transaction state structure
Implement
- Clear balance views
- Focused payment actions
- Visible transaction status
- Wallet backend services
- Mobile application builds
- Administration dashboard
Execute
- Transaction scenario testing
- Account access checks
- Payment failure testing
- Production readiness checks
- Payment workflow monitoring
- Usage behaviour review
Typography & colors
DM Sans
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Primary
#2563EB
Secondary
#38BDF8
Tertiary Color
#E0F2FE
Icons Color
#0F172A
Text Color
#ffffff
Background Color
#ffffff
App Visuals
Merchant payout
Completed · MYR 3,480Reference
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STICPAY
One wallet, many currencies
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Tech Stack
The technology stack was selected to support high traffic account activity, fast transaction workflows, currency management, secure verification and a consistent mobile and web experience. Flutter powered the mobile applications, NestJS handled backend services, MongoDB supported account and transaction data, Redis helped with frequently accessed wallet information, and AWS provided the cloud infrastructure for dependable deployment and scaling.
- Flutter
- NestJS
- MongoDB
- Redis
- AWS
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