Case Study
Enterprise Travel
A connected business travel platform that helps companies manage trips, approvals, bookings and traveller information from one place.
- 7 MonthsDelivery Timeline
- 13 MembersProject Team
- 3 PlatformsConnected Interfaces
Project Overview
Enterprise Travel Platform is a UAE business travel solution designed to help companies manage employee trips, bookings, approvals and travel information through one connected system. Employees can create profiles, search travel options, submit booking requests and access trip details from their accounts. Travel managers can review requests, manage itineraries and coordinate approved bookings, while administrators oversee users, policies, suppliers and travel activity through a central dashboard. Techanic Infotech designed the platform around the practical needs of UAE businesses where frequent travel can involve multiple employees, approval levels, destinations and booking requirements that need to remain organised throughout the business trip.
Project Idea
The business idea was to create one digital workspace for companies managing business travel across different employees and destinations. The operator wanted to simplify trip requests and approvals while giving travel teams better visibility into bookings, itineraries and traveller activity.
Business travel can become difficult when employees request trips through email, managers approve them through separate channels and bookings are handled by another team. This creates gaps around approval status, traveller details, booking changes and final itineraries, especially when several employees are travelling at the same time.
Techanic Infotech connected traveller profiles, trip requests, approval workflows and booking information within one platform. Employees could submit travel requirements, managers could review requests and travel teams could manage approved bookings while keeping itinerary information linked to the relevant traveller and trip.
The product principle focused on clarity, control and convenience. Employees needed a simple way to request and manage travel, managers needed visibility before approving spend and travel teams needed complete trip context when arranging bookings. The platform was designed to reduce administrative back and forth while keeping business travel decisions organised.
Challenges
The platform had to support employees with different travel requirements, from a simple domestic business trip to a multi destination itinerary involving several bookings. First time users needed a straightforward request process, while frequent travellers expected saved traveller details and quick access to previous information. The experience also needed to support company specific approval rules without making employee bookings difficult.
Travel information can change across flights, hotels, transfers and other arrangements. Each booking has its own dates, times, confirmation details and cancellation conditions, while the overall itinerary needs to remain understandable to the traveller. Techanic Infotech structured trip records so individual bookings could be managed separately while still appearing as one coherent business journey.
Travel requests can increase around conferences, corporate events and busy business periods. Managers may need to review several requests while travel teams handle approved bookings and itinerary changes. The platform needed responsive search, request processing and status updates so employees could see where their trip stood and travel teams could act without losing important booking information.
Project Milestones We Achieved
| Milestone | Tasks | Timeline | Responsible |
|---|---|---|---|
| Project Discovery and Planning | Mapped travel workflows, defined traveller roles, documented approval rules, reviewed booking needs and prioritised enterprise requirements | Month 1 | Business Analyst and Project Manager |
| UI UX Design | Designed employee journeys, travel search, request flows, itinerary views and travel management dashboard interactions | Month 2 | UI UX Designer and Product Designer |
| Core Development | Built mobile applications, backend services, traveller profiles, trip requests, approvals, itineraries and booking management | Month 3 to 5 | Flutter Developer and Backend Developer |
| Integrations and Testing | Connected travel services, notifications and cloud infrastructure, then tested booking, approval, itinerary and account workflows | Month 6 | QA Engineer and DevOps Engineer |
| Launch and Optimization | Prepared production release, supported company onboarding, reviewed travel activity and refined request and itinerary workflows | Month 7 | Project Manager and DevOps Engineer |
Project Features
The platform was structured around the complete business travel journey, from submitting a trip request to managing an approved itinerary. Employees, travel teams and administrators receive focused interfaces while shared trip information keeps bookings and approvals aligned.
Traveller Signup and Profile
Employees can create profiles, manage personal information, save traveller details and maintain preferences used during business travel requests.
Business Travel Booking
Employees can search supported travel options, submit trip requirements and manage approved bookings through one structured business travel workflow.
Trip Status Tracking
Travellers can review request status, booking confirmations and itinerary changes, giving them clearer visibility before and during business trips.
Travel Approval Assignment
Travel requests can be routed to authorised managers based on company structure, department, spending rules and internal approval requirements.
Travel Management Dashboard
Travel teams can manage travellers, requests, approvals, bookings, suppliers and itinerary activity through one central operational dashboard.
Trip History and Rebooking
Employees can review previous trips and reuse stored traveller information when planning similar business travel, reducing repeated entry during new requests.
Results
Techanic Infotech delivered a connected enterprise travel platform across Android, iOS and Web, bringing traveller profiles, trip requests, approvals, bookings and itineraries into one digital system. The launch gave the UAE operator a structured foundation for managing business travel across multiple companies and employees.
Travel teams gained one central dashboard for reviewing requests, approval status, bookings and itinerary activity. This reduced the need to reconcile travel information across email threads, spreadsheets and separate booking records, while giving authorised teams clearer visibility into active business trips.
Employees gained a more predictable travel experience from submitting a request through to accessing confirmed itinerary details. Managers could review relevant trip information before approving requests, while travel teams received structured booking requirements that made it easier to arrange and update business travel.
The platform provides a foundation for expanding enterprise travel services across the UAE. Additional companies, approval policies, travel suppliers, booking categories and expense workflows can be introduced within the existing structure, allowing the operator to support more corporate travel activity without rebuilding the core platform.
Development Process
Explore
- UAE business travel behaviour
- Employee travel needs
- Corporate workflow analysis
- Traveller journey mapping
- Approval flow planning
- Itinerary process structure
Implement
- Simple travel requests
- Clear itinerary views
- Focused approval actions
- Travel backend services
- Mobile application builds
- Management dashboard
Execute
- Booking scenario testing
- Approval validation
- Itinerary workflow checks
- Production readiness checks
- Company onboarding support
- Travel activity monitoring
Typography & colors
Work Sans
ABCDEFGHIJKLMNOPQRSTUVWXYZ
abcdefghijklmnopqrstuvwxyz
1234567890
Primary
#1D4ED8
Secondary
#60A5FA
Tertiary Color
#DBEAFE
Icons Color
#172554
Text Color
#ffffff
Background Color
#ffffff
App Visuals
Singapore board visit
Flight + hotel + transferItinerary
ReadyStay up to date with itinerary alerts
Enterprise
Active company trips
You are almost there
Tech Stack
The technology stack was selected to support high traffic travel search, fast booking workflows, itinerary management, approval processing and a consistent mobile and web experience. Flutter powered the mobile applications, NestJS handled backend services, MongoDB supported traveller and trip data, Redis helped with frequently accessed booking information, and AWS provided the cloud infrastructure for deployment and scaling.
- Flutter
- NestJS
- MongoDB
- Redis
- AWS
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